For questions regarding booking, pricing, availability, scheduling, locations, session preparation, or an existing session, your local photographer (typically responds within 24 hours) is the best and fastest point of contact. Many photographer-specific questions can only be answered by the photographer handling your session, and we may direct you back to them for assistance. If you are contacting us regarding these types of questions, please allow 72 hours to one week for a response from our team.
To contact your photographer, visit their profile on the home page, click Inquire, and then select Send Email in the upper-left corner.
If you have already contacted your photographer and they were unable to assist you, please complete the form below and we will typically respond within 24 hours, Tuesday through Sunday.
If your area is not currently listed on our website but was listed on Groupon, that location has not yet been removed from Groupon. Likewise, if your location is marked “Coming Soon,” you may choose to wait until that location becomes available, book with the nearest available photographer, or contact Groupon regarding a refund. Unfortunately, we are unable to process Groupon refunds directly.